The Evolution of Technological-Enabled Governance Practices in Indian Educational Institutions: A Review Study

Abstract

Institutions have their specific norms, values and practices that clearly visible in the behavior of institutional actors including administrators, faculty, staff, students, and all related stakeholders. The governance structure of the institution depends on its nature and essential in shaping the culture of institution. The conventional methods of institutional governance are often time consuming, offer limited accessibility to academic resources and lack of transparency in administrative processes, and to address these challenges, technology and AI driven practices are being implemented to transform Institutional governance. For this study, the researcher conducted meta-analysis review method and used purposive sampling technique to identify the relevant document. A total 20 documents are included for this study as 18 research papers from reliable international database such as Scopus as well as some Indian refereed journal publications and 2 policy documents. The study encompassed recommendations on technology integration in education and digital initiatives aimed at improving the accessibility and affordability of the educational resources. It also shed a light on the role of technology implementation in the governance of Indian higher education and concludes that technology and AI driven practices enhance accessible, affordable, and foster a more personalized and interactive learning environment. These practices also improve accountability in administrative task, and enable predictive analytics using large volume of student data. There are several government and institutional initiative have been launched to strengthen governance of institution in resource access at national level as, certificate courses, administration of higher education institution, providing assignment and taking assessments and more. This study explored Samarth e-Gov portal services for higher education institutions, that facilitate students’ academic support, employee support and human resource management, financial services, and administrative decisions.

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